Grievance Redressal Committee (GRC)
The Grievance Redressal Committee (GRC) of Rajeev College of Pharmacy is constituted to look into complaints lodged by students, parents, faculty, and other stakeholders, ensuring a **fair, impartial, and timely resolution** of all grievances.
Objective and Scope
The main objective of the GRC is to:
- Address and resolve the grievances of students and staff promptly and effectively.
- Maintain a harmonious educational environment free from discrimination and unfair treatment.
- Ensure adherence to the policies and regulations set by the institution and the Pharmacy Council of India (PCI).
Areas of Grievance
Grievances related to the following areas can be brought before the committee:
- Academic matters (e.g., examination, evaluation, academic standards).
- Financial matters (e.g., fee payments, refunds, financial aid).
- Administrative decisions and disciplinary matters.
- Infrastructure and Maintenance issues.
Composition of the GRC
The GRC is constituted with the following members:
| Designation in GRC |
Role/Member Category |
| Chairperson | The Principal / Director |
| Member Secretary |
Senior Faculty Member (TBD) |
| Faculty Member (1) | Head of a Department |
| Faculty Member (2) |
Senior Lady Faculty Member |
| Non-Teaching Representative | Administrative Staff |
*Please note: The names and exact designations of current members are subject to change and should be updated by the college administration.
Grievance Submission Procedure
- Formal Submission: The aggrieved party must submit a written application detailing the complaint, supporting documents, and the desired remedy.
- Submission Point: Applications should be submitted to the **Member Secretary of the GRC** or dropped in the designated Grievance Box.
- Contact for Submission:
- Resolution: The Committee will investigate the complaint and communicate its final recommendation/resolution to the aggrieved party within a defined time frame.
All grievances are handled confidentially.